Ordering Information
Answers to common questions regarding ordering via our online store.
Duties and Taxes: Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon...
Tue, Aug 14, 2018 at 7:58 PM
If you’d like an exact shipping quote right to your door, the best way to find out is to place the item(s) in your cart and then start the checkout process ...
Tue, Aug 14, 2018 at 7:59 PM
No. We require the billing and shipping address to match on all orders, without exception. Also the name on the credit card, must also match the name provide...
Tue, Aug 14, 2018 at 8:01 PM
For orders that qualify for free shipping, we will chose the shipping method that will offer the quickest service to your location. The carrier of choice wi...
Tue, Aug 14, 2018 at 8:02 PM
Domestic orders for in stock items received by 1pm (E.S.T.) will ship within one business day. Domestic orders placed after 1pm, over the weekend or on holi...
Fri, Nov 17, 2023 at 2:44 PM
In the ContiUS we ship orders via UPS and USPS. Both services offer cross country service in 5 business days. Most international orders will be received wi...
Tue, Aug 14, 2018 at 8:03 PM
Yes we do. We offer several UPS express services for US orders only, via our online store such as 3 Day Select, 2nd Day Air, Next Day Air Saver, Next Day Ai...
Tue, Aug 14, 2018 at 8:04 PM
No we do not. Due to the high incidence of fraud, orders placed via our online store with a shipping address to a freight forwarder will be deleted.
Tue, Aug 14, 2018 at 8:04 PM
At the time of shipment a tracking number will be generated and sent to your email address for you to track at your convenience. You may also check the stat...
Tue, Aug 14, 2018 at 8:05 PM
If your order was placed within the last 24 hours, it may be too late to cancel or change your order. If you are a registered customer you can look at y...
Wed, Feb 3, 2021 at 2:58 PM